• For any questions in regards to the COVID-19 pandemic, please consult our FAQ document available here. 
Receiving Treatment in the USA and Canada now even easier - cooperation with GEM

Receiving Treatment in the USA and Canada now even easier - cooperation with GEM

3rd July 2020 · Service

Going to the doctor, presenting the insurance card and not worrying about the bill – this is standard practice in Germany. In many other countries, however, this is not the rule. In the USA and Canada, Globality Health settles treatment costs directly with providers that are part of our medical network comprised of 1.5 million doctors, hospitals and pharmacies - without the insured having to pay in advance.

In order to make treatments in the network even more convenient, Globality Health has launched a cooperation with the Canadian Global Excel Management (GEM) in July 2020.

“Every case of illness is different. Sometimes it can make all the difference which doctor or hospital we turn to for help,” explains Dr. Cornelia Röskau, Chief Sales and Customer Service Officer at Globality Health. “Particularly when you spend a long time abroad as an expatriate, it is good to have experts who can provide advice and support in the often-stressful situation of illness.

Through active case management, GEM ensures that you are offered seamless service for your treatment. GEM supports and advises insured members with regard to hospital admissions and when searching for a practitioner. GEM also reviews treatment plans, provides second opinions and assists in determining the most appropriate treatment after an inpatient stay.

GEM is a family-run company that specializes in helping patients find the right doctor at the right time and in the right place. In the USA, the company works with three of the largest networks for medical service providers: With Aetna, a network for outpatient and inpatient services, with CVS /Caremark for pharmacies and with DenteMax for dental services. If required, the nearest doctors, hospitals and pharmacies can be found and appointments made conveniently by telephone or via the GEM web portal.

  • For more information about Global Excel Management and its services, please visit globalexcel.com
Service Service Service

Do you need more information?

If you have not found what you are looking for here, please contact us. We will be pleased to advise you personally.

Service & Support

You might also be interested in

Is the beer belly really a result of drinking beer?

Is the beer belly really a result of drinking beer?

24th September 2020 · Facts and knowledge

Everyone knows the proverbial beer belly. But does beer really make you fatter than other alcoholic drinks? In principle, beer contains fewer calories than wine or brandy, for example.

Read More

The world’s

The world’s "top expat cities " – A ranking of the most popular expat cities

6th August 2020 · Facts and knowledge

At the end of December 2019, one of the largest expat networks, "InterNations", published a list of "best cities to live, work, and make friends in in 2020.".

Read More

"Corona becomes a booster for digitization"

3rd August 2020 · Dettling's Column

Covid-19 has given a boost to the digitalisation of the health care system. What are the lessons learned from the pandemic in terms of cooperation between business and public administration in Europe? Is the continent experiencing a sustained surge in digitisation? An interview with Lars Zimmermann, Managing Director of PUBLIC.

Read More