Following the recent developments in connection with the COVID-19 pandemic, Globality Health and its partners have to adapt to the circumstances and the restrictions that apply in many countries. Please rest assured that Globality Health will continue to be available to you worldwide. All departments and partners of Globality Health are fully operational and can be reached through the known contact channels. We remain available for you through our MyGlobality Portal, mobile App,  e-mail and phone. We do not experience any negative side effects on service levels or turnaround times.

For any questions in regards to the COVID-19 pandemic, please consult our FAQ document available here. This document is updated regularly reflecting the development of the pandemic.

ERGO Group
Whistleblowing Portal

In accordance with the Munich Re Code of Conduct employees who become aware of a breach of legal requirements or internal norms should inform their line managers, local Compliance or local Audit. This is because we value an open and trustworthy culture.

In the event that the provision of information on a local level is not possible or practical, ERGO Group is offering a secure whistleblowing portal to report Compliance violations to ERGO Group Compliance. If required, whistleblowers can report violations anonymously via the BKMS systems. ERGO Group Compliance will review the information and involve local Compliance accordingly.

The whistleblowing portal is intended to identify and report material risks for the company. For this reason, only information concerning serious Compliance violations is accepted and processed, in particular from the fields of

  • Corruption / bribery
  • White-collar crime / fraud
  • Anti-competitive practices
  • Violations of data protection regulations
  • Conflicts of interest
  • Non-observance of sales compliance
  • Breaches of the code of conduct
  • Other circumstances that constitute a considerable reputational risk

Currently the systems offers English and German language for the user interface.

Please Note:

We urge the whistleblowers to verify all information to the best of their knowledge. Whistleblowers acting in good faith will suffer no negative consequences. This of course applies even if the report turns out to have been unfounded. The whistleblower in question may be sanctioned for the report only if he or she knew, or should have known, from the outset that it was false.

Sanctions may be also imposed if the whistleblower later realises, or should have realised, that the report was false, and then does not inform the responsible contacts accordingly without delay. Staff members who are wrongly accused may not suffer any negative consequences.