In accordance with the Munich Re Code of Conduct employees who become aware of a breach of legal requirements or internal norms should inform their line managers, local Compliance or local Audit. This is because we value an open and trustworthy culture.
In the event that the provision of information on a local level is not possible or practical, ERGO Group is offering a secure whistleblowing portal to report Compliance violations to ERGO Group Compliance. If required, whistleblowers can report violations anonymously via the BKMS systems. ERGO Group Compliance will review the information and involve local Compliance accordingly.
The whistleblowing portal is intended to identify and report material risks for the company. For this reason, only information concerning serious Compliance violations is accepted and processed, in particular from the fields of
Currently the systems offers English and German language for the user interface.
We urge the whistleblowers to verify all information to the best of their knowledge. Whistleblowers acting in good faith will suffer no negative consequences. This of course applies even if the report turns out to have been unfounded. The whistleblower in question may be sanctioned for the report only if he or she knew, or should have known, from the outset that it was false.
Sanctions may be also imposed if the whistleblower later realises, or should have realised, that the report was false, and then does not inform the responsible contacts accordingly without delay. Staff members who are wrongly accused may not suffer any negative consequences.