Following the recent developments in connection with the COVID-19 pandemic, Globality Health and its partners have to adapt to the circumstances and the restrictions that apply in many countries. Please rest assured that Globality Health will continue to be available to you worldwide. All departments and partners of Globality Health are fully operational and can be reached through the known contact channels. We remain available for you through our MyGlobality Portal, mobile App,  e-mail and phone. We do not experience any negative side effects on service levels or turnaround times.

For any questions in regards to the COVID-19 pandemic, please consult our FAQ document available here. This document is updated regularly reflecting the development of the pandemic.

Contact

We are here if you need us. Let our experts help you find the best insurance plan, the answers to your questions or the solution to a problem. Our online support centre is available 24/7.

How can we help you?

1
I am looking for an insurance plan.

Reach out to our support team to discuss your individual or business healthcare needs.

Call now

Our support centre is open Monday through Friday from 8 AM to 5 PM CET.

2
I am a currently insured by Globality Health and am seeking medical advice, medical treatment or have a question about my Globality Health claims.

Call the number on your service card to contact an expert who can help you find the answers you need. We can recommend doctors and hospitals, make appointments or help you find necessary medication. Experts are on hand to assist with all claims-related issues you may have. We provide 24/7 support, so you can call us anytime.
For quick access to direct phone numbers by region, please visit our support page.

3
I have a question about my contract or premium.

For any questions regarding your contract or premium, please contact us via the support phone number or send an email to the following address.

Call now

Open Monday through Friday from 8 AM to 5PM CET.

4
For all other inquiries, please contact our general support centre for more information.

You can also use this contact form to get in touch. However you choose to contact us, we are here to support.