FAQ COVID-19

  • For any questions in regards to the COVID-19 pandemic, please consult our FAQ document available here. 

Service & Support

Follow these easy steps to find the best solution for your issue. If you cannot find an answer to your question or would rather talk with us personally, please contact our support team.

We’re here to help.

Answer the questions below to help us better understand your problem:

Customer Satisfaction

Whether they stay abroad for a few months, several years or for a lifetime – we remain at the side of our insurants 24/7. It is our aim to offer a service with a real benefit – tailored to the particular needs and requirements of expatriates. In monthly driven customer surveys, we determine the percentage of our clients who would recommend Globality Health to friends and acquaintances – on a scale of 0-10.

Learn more

Self-service, reinvented
The all-new My Globality App

Submit your insurance claims with the touch of a button in the My Globality app. The app also provides easy, convenient access to your important insurance information including plan coverage, emergency contact information, and FAQs.