Following the recent developments in connection with the COVID-19 pandemic, Globality Health and its partners have to adapt to the circumstances and the restrictions that apply in many countries. Please rest assured that Globality Health will continue to be available to you worldwide. All departments and partners of Globality Health are fully operational and can be reached through the known contact channels. We remain available for you through our MyGlobality Portal, mobile App,  e-mail and phone. We do not experience any negative side effects on service levels or turnaround times.

For any questions in regards to the COVID-19 pandemic, please consult our FAQ document available here. This document is updated regularly reflecting the development of the pandemic.

Simple, fast and secure
– the digital signature!

Globality Health has a strong focus on innovations that deliver added value to you. We are  pleased to announce that we have integrated the additional option of electronic signature into our daily business activities.

You now have the opportunity to sign legally binding and secure contract documents with us online, quickly and conveniently, with just a few clicks. The electronic signature is cost free and allows the signed documents to be transmitted within seconds! Of course, the procedure fulfils both legal and all security-relevant requirements, ensuring your data is protected at all times.

How can I sign a document electronically?

  • If you would like to take advantage of this option, we will send you a link via our provider “DocuSign”.
  • This link will appear in your e-mail box with the name of your contact person at Globality Health from the e-mail address “DocuSign”.
  • If you follow this link, you will have to authorize yourself via SMS Tan. For this we need your mobile phone number in advance.
  • Afterwards you will be guided to the document where you require to confirm the place, date and your signature with a few clicks.
  • The signature is pre-set, no scanned version of your signature is required. However, if you wish, this option is also available.
  • Once you have confirmed the process, “DocuSign” creates a certificate for all parties involved, which makes the signature legally binding.

How secure is the digital signature via DocuSign?

In order to meet the highest security standards and guarantee confidentiality, a two-factor authentication procedure is available.

This adds a second authentication layer to the login to your account – with 1. your e-mail address and 2. an additional security code (SMS Tan).

In which languages is DocuSign available?

The language can be selected in the lower area of the website after your login:

What data is required to provide a digital signature?

We require the e-mail address and mobile phone number of the person who will sign the document. For security reasons, only the person who will sign can receive the access data.

We look forward to your feedback and especially to the further, good cooperation!

Of course, we are at your disposal for any further questions you may have.