Munsbach, Luxemburg – The overall goal of this role is to provide flawless support and accurate information to individual and corporate clients. In this position, you will directly report to the Claims and Customer Service Manager within the Operations department.
Globality S.A. is an international health insurer and the center of competence for the expatriate healthcare business of the Munich Re Group. With more than 65 million expatriates living and working world-wide, Globality operates in a rapidly growing, highly dynamic market. Internationally operating companies and their expatriate staff as well as individuals and their families place their trust in Globality’s expertise. The company launched its operations in April 2008. With headquarters based in Munsbach, Luxembourg and its world spanning network of assistance and service partners, Globality’s reach is truly global.
As we are providing our services in English, German, Spanish, French and Dutch, you will be part of an international and multilingual team.
First proven experience in client services or in administration in the medical or insurance area.
Interest in health and medical matters.
Outstanding communication skills, both verbally and in writing.
Ability to clearly and comprehensibly outline complex issues.
Positive attitude and strong desire to meet client demands.
Ability to work efficiently within an international team environment as well as to work under pressure while still submitting high quality results.
Honesty and integrity are further behavioral competencies required.
Flawless English and German are required for this role.
Fluent French, Spanish or Dutch would be a distinctive advantage.
If you would be a great fit for the Globality Health team, send us your CV and cover letter via: firstname.lastname@example.org