Munsbach, Luxemburg – In this position you will report into the IT Services Team Leader. The overall purpose of this job is to provide internal support for employees and contractors and to ensure the day-to-day first level support of the IT systems monitoring, reporting and troubleshooting.
Globality S.A. is an international health insurer and the center of competence for the expatriate healthcare business of the Munich Re Group. With more than 65 million expatriates living and working world-wide, Globality operates in a rapidly growing, highly dynamic market. Internationally operating companies and their expatriate staff as well as individuals and their families place their trust in Globality’s expertise. The company launched its operations in April 2008. With headquarters based in Munsbach, Luxembourg and its world spanning network of assistance and service partners, Globality’s reach is truly global.
Degree in Computer Science or equivalent experience.
At least 3 years’ experience in similar position.
Solid knowledge of Windows OS and Windows Server OS.
Expertise in Active Directory, Office 365, and Exchange maintenance.
Knowledge in PC hardware, Thin Clients, Printers, computer peripherals, Mobile devices (iOS, Android).
Knowledge in Client PC connectivity – Ethernet, TCP/IP and VPN – and file server fundamentals.
Be passionate about technology and about helping people.
Detail-oriented, organized, and willing to learn.
Strong customer service and troubleshooting skills.
Ability to communicate technical information, both verbal and written, to a wide range of end-users.
Excellent written and verbal English is mandatory for this role. German and/or French are considered as an asset.
If you would be a great fit for the Globality Health team, send us your CV and cover letter via: firstname.lastname@example.org