Munsbach, Luxemburg – You will guide Clients, individuals and groups, through their initial application and ensure the smooth handling of their insurance policy lifecycle. You will be part of the Policy Administration team within the Operations department and work within the legal framework following internal guidelines and processes.
Globality S.A. is an international health insurer and the center of competence for the expatriate healthcare business of the Munich Re Group. With more than 65 million expatriates living and working world-wide, Globality operates in a rapidly growing, highly dynamic market. Internationally operating companies and their expatriate staff as well as individuals and their families place their trust in Globality’s expertise. The company launched its operations in April 2008. With headquarters based in Munsbach, Luxembourg and its world spanning network of assistance and service partners, Globality’s reach is truly global.
Relevant experience in Client Services/ Policy Administration in the insurance sector, preferably in Health Insurance
Able to clearly and comprehensively outline complex issues both verbally and in writing
Strong client service focus
Be able to work in a team as well as autonomously
Excellent organizational skills and the ability to manage own work efficiently
Ability to meet deadlines and prioritize work effectively
Ability to work in a regulated environment and to respect the external and internal guidelines
Outstanding communication skills, proactive and solution oriented
Ability to maintain performance and positive relationships in stressful situations
Strong attention to detail and self-motivation
Good command of MS office products
Fluent English and Spanish at native level – any other language would be an asset (French /Dutch/German)
If you would be a great fit for the Globality Health team, send us your CV and cover letter via: firstname.lastname@example.org